URefer Frequently Asked Questions
The answers to some common queries about URefer can be found below.
If the answer to your question is not found, please call us on 0333 043 3966
Referrals take 10-15 minutes to complete online
Most referrals are reviewed within 1 working day of the referral being completed. At this point the clinician will email you (or a copy will be sent by post if you don’t have an email address)
There will be instructions on how to book an appointment in the email or letter which you receive after your referral. These instructions may vary between different pathways which we use to offer patients the right level of care.
If you are registered with a GP outside Suffolk and your local community service uses URefer to take self-referrals into their service then you will be seen by the local service.